The online interface is horrible.
There is no response to pleas for help from customer service.
It doesn’t even have an email alert system if your account drops to a certain level!
It recently bought out another bank and has decided to use that bank’s computer system…and it’s terrible.
If you want to know which bank I plan to leave, send me an email.
Here’s what I want:
1. Interest on checking.
2. High yield savings accounts. I usually keep about $15,000 in my savings account.
3. GREAT customer service.
4. Access, access, access. (No fee ATM withdrawals)
5. A really good online interface.
Is there anything I’m overlooking?
Please leave me YOUR recommendation and why as a comment.
Whoever leaves the best recommendation in MY opinion will receive a FREE BOOK on customer service. Shipping is included!
[tags]bank, banking, customer service, checking, savings[/tags]