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photo ^[3] credit: Adam Tinworth ^[2]
I’ve about had it up to HERE with my current bank…and no, that isn’t me in the picture.

The online interface is horrible.
There is no response to pleas for help from customer service.
It doesn’t even have an email alert system if your account drops to a certain level!
It recently bought out another bank and has decided to use that bank’s computer system…and it’s terrible.

If you want to know which bank I plan to leave, send me an email.

Here’s what I want:
1. Interest on checking.
2. High yield savings accounts. I usually keep about $15,000 in my savings account.
3. GREAT customer service.
4. Access, access, access. (No fee ATM withdrawals)
5. A really good online interface.

Is there anything I’m overlooking?
Please leave me YOUR recommendation and why as a comment.

BONUS!

Whoever leaves the best recommendation in MY opinion will receive a FREE BOOK on customer service. Shipping is included!

[tags]bank, banking, customer service, checking, savings[/tags]

About the author

Ron has written 1082 articles on The Wisdom Journal.

The founder and editor of The Wisdom Journal ^[4] in 2007, Ron has worked in banking, distribution, retail, and upper management for companies ranging in size from small startups to multi-billion dollar corporations. He graduated Suma Cum Laude from a top MBA program and currently is a partner in a national building materials company.

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