7 Things I Learned As A New Manager
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That first big promotion. What a rush! I held the keys, I made decisions, I [...]
Five Signs of a Troubled Company
Troubled companies often have too many people making rules at the expense of principles. Principles should be the guiding forces behind everything a company does. The most important principle: Customer Satisfaction. A company that initiates a rule for every potentiality without considering how those rules will affect a front line employee’s ability to attract and retain customers will have frustrated employees and dwindling customer transactions.
The 5 Levels of Leadership
The 5 Levels of Leadership
Becoming a leader in your organization is not always an easy task. Many times, we need to modify certain personality traits and much of the time, we need to abandon certain ones altogether. NEVER make excuses for your negative personality traits just because” that’s the way I am.” We must constantly [...]
you can still take care of them, even if you're not there.
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