Dear Ron, We Are Not Your Friends, Love Citibank

by Ron Haynes


Don’t you just love form letters? I received one in the mail a few days ago from Citibank. Apparently, they’re thrilled to let me know about my new credit limit!

We’re pleased to inform you that your new credit limit is $20,000!

Yeah, I bet you’re pleased. What they failed to mention was that my former credit limit on that card was $65,000. Geez, and I was just about to go buy a new BMW with that card … yeah, right, after all I’ve been through.

Since I don’t use it, it really was no big deal and I’m not worried about my credit score because, like I mentioned a couple of days ago, I don’t plan to use credit in the future, at least not the type of credit generally put on a credit card.

What about credit utilization?

That’s really only one component of your score and ZERO divided by 65,000 is the same as ZERO divided by 20,000. Again, I’m not worried.

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My question is this: what genius thinks that anyone needs a credit card with a $65,000 limit? I never asked to have my limit raised that high and I’ve never even been close to the card’s original limit.

What would have happened if I HAD charged up $65,000 and was making regular payments and being a good little customer for Citibank? Right now I would be getting hit with over limit fees. I would be paying a boatload of interest, and I would be up to my eyeballs in debt. No thanks.

What gets me is that Citibank and dozens of other banks and card issuers around the country are pulling this same stunt on millions of people. After a trip to the mailbox, others are getting those “new credit limit” letters and finding themselves in hot water because their new limit is less than their current balance. Just remember, credit card companies are not your friends.

Hey, Citibank, I tell you what. Let’s just go ahead and cancel that account. I’ll be mailing the card back. My credit report and my credit score aren’t dependent on your “generosity” and it’s one less way I can become a victim of identity theft.

I know who my real friends are, anyway.

About the author

Ron Haynes has written 988 articles on The Wisdom Journal.


The founder and editor of The Wisdom Journal in 2007, Ron has worked in banking, distribution, retail, and upper management for companies ranging in size from small startups to multi-billion dollar corporations. He graduated Suma Cum Laude from a top MBA program and currently is a Human Resources and Management consultant, helping companies know how employees will behave in varying situations and what motivates them to action, assisting firms in identifying top talent, and coaching managers and employees on how to better communicate and make the workplace MUCH more enjoyable. If you'd like help in these areas, contact Ron using the contact form at the top of this page or at 870-761-7881.