Everyone makes mistakes but if your boss is like most, he or she isn’t concerned with making sure you feel like you’re in good company. No, the boss wants you to do two things AFTER you’ve screwed up: control the damage and make sure the mistake never happens again.
Control the damage
Damage control is critical after a mistake has been made. Here are 6 steps to help you control the damage:
1. Own the mistake
Don’t pass the blame to another person or department. If you made it, own it. You don’t have to call someone out publicly but if the mistake was the result of someone who works for you, you’re still in charge and the mistake is still YOURS.